FAQs

Fast Media — FAQ

🖼️ Platform Overview

What is Fast Media?
Fast Media combines two services: a licensing library (images, video, illustrations, music) and a built-in media manager (DAM) to store, auto-tag, organise, share, and track rights for both licensed and in-house media — all in one place.
Why use one platform for both licensing and management?
To streamline your workflow: discover → license → organise → share → track content without juggling multiple tools or losing metadata.

💳 Pricing & Licensing

How does pricing work (3-click)?
3-Click 1) Pick content → 2) Choose usage (simple presets) → 3) Checkout securely. A licence document is issued automatically.
What licence types do you offer?
Royalty-Free (RF): one-time fee, broad usage.
Rights-Managed (RM): priced by medium, region, duration; exclusivity possible.
What does it cost to use an image?
From ~€0.50 with subscriptions, a few euros with credit packs, and custom pricing for editorial/enterprise. We’ll guide you to the most efficient option.
Is licensing safe? What about releases and indemnity?
Content is editor-checked for rights and releases. Licences include legal protection per collection. We advise on restrictions and best practice for risk-free use.
What about content I find online (Google, socials)?
Most online content isn’t free to reuse. Licensing ensures you have the rights and supports creators. Use comps for mockups; publish only with a valid licence.
Do you offer editorial images?
Yes — real-time news, sports, entertainment, and specialist archives for editorial use. Editorial may carry sensitive-use restrictions; we’ll advise.
Do you license video and music too?
Yes — clips, motion graphics, and music with clear usage presets (social, web, internal, broadcast, etc.).
Can I request specific images or research?
Yes — custom picture research, archive sourcing, rights checks, and commissioned shoots on request.
Do you offer subscriptions, credits, or discounts?
Yes — subscriptions, credit packs, enterprise agreements, and occasional promotions.
Can I resell or redistribute licensed content?
No — licences are for end-use only. Extended rights for specific scenarios (e.g., merchandise) are available under defined terms.
How can I pay?
Stripe, credit card, PayPal, iDEAL, and invoice + bank transfer for companies. VAT invoices provided.

📂 Media Management (DAM)

What is the Fast Media Manager?
A built-in DAM: store, organise, and share licensed + internal media; auto-tag with AI; track licences/expiries; manage versions; support images, video, audio, and PDFs.
Do you auto-tag images with AI?
Yes — instant tags for objects, scenes, and concepts. You can refine tags, add your taxonomy, and we read IPTC/XMP/EXIF where present.
Do you support visual (similar) search?
Yes — upload a reference image to find visually similar results quickly.
Can teams collaborate and share externally?
Yes — named lightboxes/folders, comments, role-based permissions, and expiring share links (view-only or download).
Bulk import/export and metadata handling?
Bulk uploads, CSV/metadata import, IPTC/XMP preservation on download by default, and full CSV/export options on request.
Security, GDPR, SSO/2FA?
Google Cloud hosting, encryption at rest/in transit, EU region options, role-based access, audit logs; SSO/2FA for enterprise rollouts available.
White-label portals?
Yes — branded portals so internal teams or clients access only approved assets under your brand.

🤖 AI & Innovation

AI tagging — how accurate and editable?
High-quality machine tags you can confirm, bulk-edit, and lock. The system learns from confirmations and usage.
Do you offer AI image generation?
Yes — generate visuals from prompts for mockups or finished artwork (subject to content policies and licensing).
Do you use our data to train global models?
No — not without explicit consent. We use aggregate usage signals to improve your discovery experience.
Comps, watermarks, and provenance?
Low-res comps available for mockups; publish only with a licence. Watermarking and IPTC retention supported; provenance features on the roadmap.

👥 Community

Groups, forums, and messaging?
Yes — collaborate around projects and collections. Some areas are public; pro groups require an account or membership.

⚖️ Legal & General

Editorial vs commercial usage?
Editorial: news/information, no implied endorsement. Commercial: advertising/marketing; requires proper releases and rights.
Sensitive or restricted uses?
Avoid implying negative traits, health status, beliefs, or endorsements without explicit permission. Extra care with trademarks, minors, and private property.
Invoices, taxes, subscriptions & credits?
VAT-compliant invoices provided; subscriptions and credits available; consolidated billing for enterprise by arrangement.
Support, onboarding, SLAs?
Email support during business hours, training for teams, and enterprise SLAs by agreement.
Where do I start?
Email team@fastmediahouse.com or call +31 (0)20 3694364 — we’ll set you up and guide you through licensing and the Media Manager.